| 4 | Financial Highlights |
| 4 | Letter to Shareholders |
| 4 | Capabilities Overview |
| 4 | Every Step of the Way |
| 4 | Financials |
| 4 | Board of Directors |
| 4 | Leadership |
| 4 | Additional Information |
| 4 | Our Values |
ADDITIONAL INFORMATION |
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Corporate Headquarters RR Donnelley 77 West Wacker Drive Chicago, Illinois 60601-1696 312-326-8000
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Annual Meeting of Shareholders The 2003 meeting will be held at 9:00 a.m. on Thursday, March 27, 2003, at Bank One Center, Monroe and Dearborn Streets, Chicago, Illinois.
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Stock Exchange Listings Chicago Stock Exchange, New York Stock Exchange, Pacific Exchange. Symbol: DNY
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Shareholders of Record As of December 31, 2002: 8,393
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Investor Relations Shareholders, securities analysts, portfolio managers and representatives of financial institutions seeking information about the company should contact Christopher Curtis, Director, Investor Relations at the company's address (above), by calling 312-326-8313 or e-mailing investor.info@rrd.com.
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Ordering Additional Annual Reports RR Donnelley's 2002 Annual Report may be obtained without charge by completing and submitting the form on www.rrdonnelley.com, by writing to Investor Relations at the company's address (above) or by calling 312-326-8018 during business hours.
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Community Relations Annual Report Copies of RR Donnelley's 2001-2002 Community Relations Annual Report may be obtained without charge upon request to: Susan M. Levy, Director, Community Relations, at the company's address (above). The report also will be available online on the company's website at www.rrdonnelley.com, and may be ordered by completing and submitting the online form.
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Environmental, Health and Safety Report Copies of RR Donnelley's Environmental, Health and Safety Report may be obtained without charge upon request to: Arthur J. Gibson, Senior Vice President, Environmental, Health and Safety, at the company's address (above). The report also is available online on the company's website at www.rrdonnelley.com, and may be ordered by completing and submitting the online form.
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Stock Transfer Agent and Registrar EquiServe Trust Company, N.A. P.O. Box 2500 Jersey City, NJ 07303-2500
Telephone: Inside the United States: 800-446-2617 TDD/TTY for hearing impaired: 201-222-4955. Operators are available Monday-Friday, 8:30 a.m. to 7:00 p.m., Eastern Time. An interactive automated system is available around the clock every day. Internet: www.equiserve.com
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Debt Trustee Citibank, N.A. Corporate Trust Services 120 Wall Street New York, NY 10043
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Reinvestment and Direct Deposit of Dividends RR Donnelley shareholders have the opportunity to increase their holdings through a Dividend Reinvestment Plan, which permits either dividend reinvestment, voluntary cash investments or both, without incurring brokerage commissions or other administrative costs. Also, RR Donnelley shareholders may elect to have their dividends directly deposited electronically in a checking or savings account. Shareholders may request additional information about the Dividend Reinvestment Plan and Direct Deposit of Dividends by writing or calling the Stock Transfer Agent (see above).
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Information Contacts EquiServe Trust Company N.A. Automated Telephone Response Center may be reached 24 hours a day at 800-446-2617. Personnel in the center are available from 8:30 a.m. to 7:00 p.m., Eastern Time, Monday through Friday, and will perform the following functions over the telephone when a shareholder identifies his or her account by providing a taxpayer identification number, registration of the securities and the address of record:
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